Missed-call revenue calculator

Estimate the new-patient revenue your office may lose when calls go unanswered and those callers never book. Use the numbers from your own phone and practice reports.

Your numbers

Currency

Inbound calls per week

Share of calls not answered live

Share of missed calls that are prospective new patients

Share of those callers who do not call back or book

Share of answered new-patient calls that book

Average first-year revenue per new patient

Weeks the practice takes calls per year

Your estimate

Fill in all fields to see your estimate.

You will see:

Revenue lost per year and per month
Missed calls per year
New-patient callers and new patients lost per year

Assumptions

Every missed new-patient caller who does not call back is lost, and none of them book later through another channel.
Your answered-call booking rate would also apply to the calls you missed.
“Value per new patient” is your own first-year figure. The calculator does not count lifetime value or referrals.
Existing-patient calls you missed are not counted. That makes the result a conservative view of new-patient revenue only.
Nothing is pre-filled because we found no reliable published figure for these numbers. The example numbers are illustrative, not benchmarks.

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