Front desk and scheduling
Block scheduling
Also called time blocking
Reserving set parts of the day for certain kinds of appointments, such as procedures or emergencies.
Block scheduling means setting aside parts of the schedule for specific types of visits, for example longer appointments in the morning and short checkups or emergencies in the afternoon. It helps use the dentist's time and the chair well, keeps the day balanced, and leaves room for urgent patients. The blocks are set by the dentist and office manager, and the front desk follows them when booking.
Example at the front desk
Crowns are blocked for mornings, so I offered her Tuesday at 8.